| | |
- CSB - MetaPress - Google - Bing - Yahoo
 | 2009 | |
|---|---|---|
| 4 |      | Wasana Bandara, Diana Heckl, Michael Rosemann: Teaching case: Influences of six sigma embracement and abondenment. ECIS 2009: 1844-1854 |
| 3 | | Anne Dohmen, Diana Heckl, Jürgen Moormann: Die kundenzentrierte Bank: Integration von Kunden- und Geschäftsprozessen am Beispiel des Firmenkundengeschäfts. GI Jahrestagung 2009: 3820-3834 |
| 2 | | Diana Heckl, Jürgen Moormann: Operational control of service processes: modularization as precondition. SAC 2009: 239-244 |
| 2007 | ||
| 1 | | Diana Heckl, Jürgen Moormann: Matching Customer Processes with Business Processes of Banks: The Example of Small and Medium-Sized Enterprises as Bank Customers. BPM 2007: 112-124 |
| 1 | Wasana Bandara | [4] |
| 2 | Anne Dohmen | [3] |
| 3 | Jürgen Moormann | [1] [2] [3] |
| 4 | Michael Rosemann | [4] |
Colors in the list of coauthors
Last update Fri Jun 1 15:44:53 2012 CET by the DBLP Team —
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