Olivier Hayard

	2011
3		Gil Regev, Olivier Hayard, Alain Wegmann: Service Systems and Value Modeling from an Appreciative System Perspective. IESS 2011: 146-157
	2009
2		Gil Regev, Olivier Hayard, Donald C. Gause, Alain Wegmann: Modeling Service-Level Requirements: A Constancy Perspective. RE 2009: 231-236
1		Gil Regev, Olivier Hayard, Donald C. Gause, Alain Wegmann: Toward a Service Management Quality Model. REFSQ 2009: 16-21

Coauthor Index

1	Donald C. Gause	[1] [2]
2	Gil Regev	[1] [2] [3]
3	Alain Wegmann	[1] [2] [3]

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