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| 2006 | ||
|---|---|---|
| 1 | Gholamreza Torkzadeh, Jerry Cha-Jan Chang, Gregory W. Hansen: Identifying issues in customer relationship management at Merck-Medco. Decision Support Systems 42(2): 1116-1130 (2006) | |
| 1 | Jerry Cha-Jan Chang | [1] |
| 2 | Gholamreza Torkzadeh | [1] |
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