Itay Gurvich

Itai Gurvich

	2011
9		Sarang Deo, Itai Gurvich: Centralized vs. Decentralized Ambulance Diversion: A Network Perspective. Management Science 57(7): 1300-1319 (2011)
	2010
8		Itai Gurvich, James Luedtke, Tolga Tezcan: Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach. Management Science 56(7): 1093-1115 (2010)
7		Gad Allon, Itai Gurvich: Pricing and Dimensioning Competing Large-Scale Service Providers. Manufacturing & Service Operations Management 12(3): 449-469 (2010)
6		Mor Armony, Itai Gurvich: When Promotions Meet Operations: Cross-Selling and Its Effect on Call Center Performance. Manufacturing & Service Operations Management 12(3): 470-488 (2010)
5		Itay Gurvich, Ward Whitt: Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing. Operations Research 58(2): 316-328 (2010)
	2009
4		Itay Gurvich, Ward Whitt: Scheduling Flexible Servers with Convex Delay Costs in Many-Server Service Systems. Manufacturing & Service Operations Management 11(2): 237-253 (2009)
3		Itay Gurvich, Ward Whitt: Queue-and-Idleness-Ratio Controls in Many-Server Service Systems. Math. Oper. Res. 34(2): 363-396 (2009)
2		Itay Gurvich, Mor Armony, Constantinos Maglaras: Cross-Selling in a Call Center with a Heterogeneous Customer Population. Operations Research 57(2): 299-313 (2009)
	2008
1		Itay Gurvich, Mor Armony, Avishai Mandelbaum: Service-Level Differentiation in Call Centers with Fully Flexible Servers. Management Science 54(2): 279-294 (2008)

Coauthor Index

1	Gad Allon	[7]
2	Mor Armony	[1] [2] [6]
3	Sarang Deo	[9]
4	James Luedtke	[8]
5	Constantinos Maglaras	[2]
6	Avishai Mandelbaum	[1]
7	Tolga Tezcan	[8]
8	Ward Whitt	[3] [4] [5]

Colors in the list of coauthors

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