Raymond P. Fisk

	2009
5		Lia Patrício, João Falcão e Cunha, Raymond P. Fisk: Requirements engineering for multi-channel services: the SEB method and its application to a multi-channel bank. Requir. Eng. 14(3): 209-227 (2009)
	2004
4		Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes: Designing interaction experiences for multi-platform service provision with essential use cases. IUI 2004: 298-300
3		Lia Patrício, Raymond P. Fisk, João Falcão e Cunha, Nuno Jardim Nunes: Customer Experience Requirements for Multi-platform Service Interaction: Bringing Services Marketing to the Elicitation of User Requirements. RE 2004: 26-35
	2003
2		Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes: Addressing Marketing Requirements in User-Interface Design for Multiple Platforms. DSV-IS 2003: 331-345
1		Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Oscar Pastor: Essential Use Cases in the Design of Multi-channel Service Offerings - A Study of Internet Banking. ICWE 2003: 468-471

Coauthor Index

1	João Falcão e Cunha	[1] [2] [3] [4] [5]
2	Nuno Jardim Nunes	[2] [3] [4]
3	Oscar Pastor	[1]
4	Lia Patrício	[1] [2] [3] [4] [5]

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