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| 1993 | ||
|---|---|---|
| 3 | Brenda L. Firquin: Implementing total quality in information technology: the second year. SIGUCCS 1993: 344-345 | |
| 1992 | ||
| 2 | Brenda L. Firquin: Quality is free: but how do you implement total quality and restructure information technology at the same time? SIGUCCS 1992: 93-95 | |
| 1 | Brenda L. Firquin: A collaborative effort to support education reform through technology. SIGUCCS 1992: 97-100 | |
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