Stephen D. Durbin

	2006
4		Doug Warner, Stephen D. Durbin, J. Neal Richter, Zuzana Gedeon: Adaptive web sites: user studies and simulation. WWW 2006: 975-976
	2002
3		Stephen D. Durbin, Doug Warner, J. Neal Richter, Zuzana Gedeon: RightNow eService Center: Internet Customer Service Using a Self-Learning Knowledge Base. AAAI/IAAI 2002: 815-821
2		Stephen D. Durbin, Doug Warner, J. Neal Richter, Zuzana Gedeon: Information Self-Service with a Knowledge Base That Learns. AI Magazine 23(4): 41-50 (2002)
	2001
1		Doug Warner, J. Neal Richter, Stephen D. Durbin, Bikramjit Banerjee: Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web. KDD 2001: 467-472

Coauthor Index

1	Bikramjit Banerjee	[1]
2	Zuzana Gedeon	[2] [3] [4]
3	J. Neal Richter	[1] [2] [3] [4]
4	Doug Warner	[1] [2] [3] [4]

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