![]() | ![]() |
| 2011 | ||
|---|---|---|
| 7 | Kristof Coussement, Wouter Buckinx: A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application. European Journal of Operational Research 214(3): 732-738 (2011) | |
| 2010 | ||
| 6 | Koen W. De Bock, Kristof Coussement, Dirk Van den Poel: Ensemble classification based on generalized additive models. Computational Statistics & Data Analysis 54(6): 1535-1546 (2010) | |
| 5 | Kristof Coussement, Dries F. Benoit, Dirk Van den Poel: Improved marketing decision making in a customer churn prediction context using generalized additive models. Expert Syst. Appl. 37(3): 2132-2143 (2010) | |
| 2009 | ||
| 4 | Kristof Coussement, Dirk Van den Poel: Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers. Expert Syst. Appl. 36(3): 6127-6134 (2009) | |
| 2008 | ||
| 3 | Kristof Coussement, Dirk Van den Poel: Improving customer complaint management by automatic email classification using linguistic style features as predictors. Decision Support Systems 44(4): 870-882 (2008) | |
| 2 | Kristof Coussement, Dirk Van den Poel: Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques. Expert Syst. Appl. 34(1): 313-327 (2008) | |
| 1 | Kristof Coussement, Dirk Van den Poel: Integrating the voice of customers through call center emails into a decision support system for churn prediction. Information & Management 45(3): 164-174 (2008) | |
| 1 | Dries F. Benoit | [5] |
| 2 | Koen W. De Bock | [6] |
| 3 | Wouter Buckinx | [7] |
| 4 | Dirk Van den Poel | [1] [2] [3] [4] [5] [6] |
Data released under the ODC-BY 1.0 license — See also our legal information page