 | 2011 |
|---|
| 9 |       | Margaret Meiling Luo,
Sophea Chea,
Jashen Chen:
Web-based information service adoption: A comparison of the motivational model and the uses and gratifications theory.
Decision Support Systems 51(1): 21-30 (2011) |
| 2010 |
|---|
| 8 | | Jashen Chen,
Eldon Y. Li:
The effect of information technology adoption and design customisation on the success of new product development.
IJEB 8(6): 550-578 (2010) |
| 2008 |
|---|
| 7 | | Jashen Chen,
Russell K. H. Ching,
Margaret Meiling Luo,
Chu-Chi Liu:
Virtual Experiential Marketing on Online Customer Intentions and Loyalty.
HICSS 2008: 271 |
| 2007 |
|---|
| 6 | | Jashen Chen,
Russell K. H. Ching:
The Effects of Mobile Customer Relationship Management on Customer Loyalty: Brand Image Does Matter.
HICSS 2007: 151 |
| 5 | | Jashen Chen,
Russell K. H. Ching:
The effects of Information and Communication Technology on Customer Relationship Management and customer lock-in.
IJEB 5(5): 478-498 (2007) |
| 2005 |
|---|
| 4 | | Jashen Chen,
Russell K. H. Ching:
An Examination of the Effects of CRM Practices on CRM Effectiveness and Business Performance.
AMCIS 2005: 38 |
| 2004 |
|---|
| 3 | | Jashen Chen,
Russell K. H. Ching:
An Examination of the Effects of Information and Communication Technology on Customer Relationship Management and Customer Lock-In.
AMCIS 2004: 491 |
| 2 |  | Jashen Chen,
Russell K. H. Ching,
Eldon Y. Li,
Yiling Liao:
An Exploratory Study of the Effects of CRM Practices on CRM Effectiveness and Business Performance.
ICEB 2004: 249-254 |
| 1 | | Jashen Chen,
Russell K. H. Ching:
An Empirical Study of the Relationship of IT Intensity and Organizational Absorptive Capacity on CRM Performance.
JGIM 12(1): 1-17 (2004) |
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