 | 2011 |
|---|
| 23 |       | Francis Gacenga,
Aileen Cater-Steel,
Wui-Gee Tan,
Mark Toleman:
IT Service Management: Towards a Contingency Theory of Performance Measurement.
ICIS 2011 |
| 22 | | Ahmed Younis Alsabawy,
Aileen Cater-Steel,
Jeffrey Soar:
Measuring E-Learning System Success (Research In Progress).
PACIS 2011: 15 |
| 21 | | Aileen Cater-Steel,
Rüdiger Zarnekow,
Jochen Wulf:
IT Service Management In The Academic Curriculum: Comparing An Australian And German Experience.
PACIS 2011: 33 |
| 20 | | Francis Gacenga,
Aileen Cater-Steel:
Performance Measurement Of IT Service Management: A Case Study Of An Australian University (Research In Progress).
PACIS 2011: 63 |
| 19 | | Francis Gacenga,
Aileen Cater-Steel,
Wui-Gee Tan:
Towards A Framework And Contingency Theory For Performance Measurement: A Mixed-Method Approach.
PACIS 2011: 64 |
| 18 | | Raul Valverde,
Mark Toleman,
Aileen Cater-Steel:
A method for comparing traditional and component-based models in information systems re-engineering.
Inf. Syst. E-Business Management 9(1): 89-107 (2011) |
| 2010 |
|---|
| 17 | | Aileen Cater-Steel,
Wui-Gee Tan:
The Role of IT Service Management in Green IT.
Australasian J. of Inf. Systems 17(1): (2010) |
| 2009 |
|---|
| 16 | | Martyn Brown,
Aileen Cater-Steel:
Do Rumours Contribute To Knowledge Management - And Will We Ever Know?
MCIS 2009: 62 |
| 15 | | Aileen Cater-Steel:
IT Service Departments Struggle to Adopt a Service-Oriented Philosophy.
IJISSS 1(2): 69-77 (2009) |
| 14 | | Carol Pollard,
Aileen Cater-Steel:
Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study.
IS Management 26(2): 164-175 (2009) |
| 13 | | Aileen Cater-Steel:
From the Special Issue Editor: Introduction to Special Issue on ICT Governance, Strategic Alignment and Service Management.
IS Management 26(2): 96-97 (2009) |
| 2007 |
|---|
| 12 | | Aileen Cater-Steel,
Neil McBride:
IT Service Management Improvement - Actor Network Perspective.
ECIS 2007: 1202-1213 |
| 11 | | Aileen Cater-Steel,
Mark Toleman:
The Role of Universities in IT Service Management Education.
PACIS 2007: 49 |
| 10 | | Aileen Cater-Steel,
Mark Toleman:
Education for IT Service Management Standards.
Int. J. IT Standards and Standardization Res. 5(2): 27-41 (2007) |
| 2006 |
|---|
| 9 | | Aileen Cater-Steel,
Wui-Gee Tan,
Mark Toleman:
Challenge of adopting multiple process improvement frameworks.
ECIS 2006: 1375-1386 |
| 8 | | Aileen Cater-Steel,
Mark A. Toleman,
Terry Rout:
Process improvement for small firms: An evaluation of the RAPID assessment-based method.
Information & Software Technology 48(5): 323-334 (2006) |
| 2005 |
|---|
| 7 | | Aileen Cater-Steel,
Mark Toleman,
Terry Rout:
Addressing the challenges of replications of surveys in software engineering research.
ISESE 2005: 204-213 |
| 2004 |
|---|
| 6 | | Aileen Cater-Steel:
Low-rigour, Rapid Software Process Assessments for Small Software Development Firms.
Australian Software Engineering Conference 2004: 368-378 |
| 5 | | Aileen Cater-Steel,
Shelly Grist:
Steps to Internet Adoption Success: a study of four small regional organisations.
Australasian J. of Inf. Systems 11(2): (2004) |
| 2001 |
|---|
| 4 | | Aileen Cater-Steel:
Process Improvement in Four Small Software Companies.
Australian Software Engineering Conference 2001: 262-274 |
| 2000 |
|---|
| 3 | | Aileen Cater-Steel:
COTS Developers Lead Best Practice Adoption.
Australian Software Engineering Conference 2000: 23-30 |
| 1997 |
|---|
| 2 | | Aileen Cater-Steel,
Edmond P. Fitzgerald:
Quality assurance certification: adoption by Australian software developers and its association with capability maturity.
APSEC 1997: 13-22 |
| 1995 |
|---|
| 1 | | Edmond P. Fitzgerald,
Aileen Cater-Steel:
Champagne Training on a Beer Budget.
Commun. ACM 38(7): 49-60 (1995) |
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