 | 2008 |
| 6 |  | Christopher L. Carr,
Patrick J. Bateman,
Saral J. Navlakha:
They Call for Help, But Don't Always Listen: The Development of the User-Help Desk Knowledge Application Model.
AMCIS 2008: 387 |
| 5 |  | Saral J. Navlakha,
Patrick J. Bateman,
Christopher L. Carr:
Thank You, Come Again: Examining the Role of Quality and Trust on eCommerce Repurchase Intentions.
ICIS 2008: 110 |
| 2006 |
| 4 |  | Christopher L. Carr:
Reciprocity: the golden rule of IS-user service relationship quality and cooperation.
Commun. ACM 49(6): 77-83 (2006) |
| 2004 |
| 3 |  | Scott McCoy,
Peter V. Marks,
Christopher L. Carr,
Victor Wacham A. Mbarika:
Electronic Versus Paper Surveys: Analysis of Potential Psychometric Biases.
HICSS 2004 |
| 2002 |
| 2 |  | Pierre R. Berthon,
Leyland F. Pitt,
Michael Ewing,
Christopher L. Carr:
Potential Research Space in MIS: A Framework for Envisioning and Evaluating Research Replication, Extension, and Generation.
Information Systems Research 13(4): 416-427 (2002) |
| 1 |  | James J. Jiang,
Gary Klein,
Christopher L. Carr:
Measuring Information System Service Quality: SERVQUAL from the Other Side.
MIS Quarterly 26(2): 145-166 (2002) |