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| 2002 | ||
|---|---|---|
| 2 | Leslie Barden: How to grow a training program on a shoestring. SIGUCCS 2002: 216-217 | |
| 1998 | ||
| 1 | Leslie Barden: Dealing with Difficult Customers - the Most Fun You Can Have at Work. SIGUCCS 1998: 41-45 | |
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