 | 2009 |
|---|
| 3 |       | Jounghae Bang,
Nikhilesh Dholakia,
Lutz Hamel,
Seung-Kyoon Shin:
Customer Relationship Management and Knowledge Discovery in Database.
Database Technologies: Concepts, Methodologies, Tools, and Applications 2009: 1778-1786 |
| 2005 |
|---|
| 2 | | Nikhilesh Dholakia,
Jounghae Bang,
Lutz Hamel,
Seung-Kyoon Shin:
The CRM-KDD Nexus.
Encyclopedia of Information Science and Technology (V) 2005: 2803-2808 |
| 2004 |
|---|
| 1 |  | Jounghae Bang,
Nikhilesh Dholakia,
Lutz Hamel,
Ruby Roy Dholakia:
Data Mining of CRM Knowledge Bases for Effective Market Segmentation: A Conceptual Framework.
ICEIS (2) 2004: 335-342 |
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