Robert H. August

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1994

3 Robert H. August: Strategic planning in computer services: is the tail wagging the dog? SIGUCCS 1994: 49-52

2 Robert H. August, Mark Eversoll: Bottom-up implementation of TQM: a new paradigm in bringing excellence to the customer. SIGUCCS 1994: 95-100

1992

1 Robert H. August: Robust training programs: new techniques in applying quality assurance to the development process. SIGUCCS 1992: 23-32

	1994
3		Robert H. August: Strategic planning in computer services: is the tail wagging the dog? SIGUCCS 1994: 49-52
2		Robert H. August, Mark Eversoll: Bottom-up implementation of TQM: a new paradigm in bringing excellence to the customer. SIGUCCS 1994: 95-100
	1992
1		Robert H. August: Robust training programs: new techniques in applying quality assurance to the development process. SIGUCCS 1992: 23-32

Coauthor Index

1 Mark Eversoll [2]

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