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| 2008 | ||
|---|---|---|
| 3 | Júlíus Atlason, Marina A. Epelman, Shane G. Henderson: Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods. Management Science 54(2): 295-309 (2008) | |
| 2004 | ||
| 2 | Júlíus Atlason, Marina A. Epelman, Shane G. Henderson: Call Center Staffing with Simulation and Cutting Plane Methods. Annals OR 127(1-4): 333-358 (2004) | |
| 2003 | ||
| 1 | Júlíus Atlason, Marina A. Epelman, Shane G. Henderson: Customer relations management: service operations: using simulation to approximate subgradients of convex performance measures in service systems. Winter Simulation Conference 2003: 1824-1832 | |
| 1 | Marina A. Epelman | [1] [2] [3] |
| 2 | Shane G. Henderson | [1] [2] [3] |
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