| | |
- CSB - MetaPress - Google - Bing - Yahoo
 | 2008 | |
|---|---|---|
| 6 |      | M. Salah Aguir, O. Zeynep Aksin, Fikri Karaesmen, Yves Dallery: On the interaction between retrials and sizing of call centers. European Journal of Operational Research 191(2): 398-408 (2008) |
| 5 | | O. Zeynep Aksin, Francis de Véricourt, Fikri Karaesmen: Call Center Outsourcing Contract Analysis and Choice. Management Science 54(2): 354-368 (2008) |
| 2007 | ||
| 4 | | O. Zeynep Aksin, Fikri Karaesmen: Characterizing the performance of process flexibility structures. Oper. Res. Lett. 35(4): 477-484 (2007) |
| 2003 | ||
| 3 | | O. Zeynep Aksin, Patrick T. Harker: Capacity sizing in the presence of a common shared resource: Dimensioning an inbound call center. European Journal of Operational Research 147(3): 464-483 (2003) |
| 2001 | ||
| 2 | | O. Zeynep Aksin, Patrick T. Harker: Erratum to "Computing performance measures in a multi-class multi-resource processor-shared loss system" [European Journal of Operational Research 123 (2000) 61-72]. European Journal of Operational Research 133(3): 685 (2001) |
| 2000 | ||
| 1 | | O. Zeynep Aksin, Patrick T. Harker: Computing performance measures in a multi-class multi-resource processor-shared loss system. European Journal of Operational Research 123(1): 61-72 (2000) |
| 1 | M. Salah Aguir | [6] |
| 2 | Yves Dallery | [6] |
| 3 | Patrick T. Harker | [1] [2] [3] |
| 4 | Fikri Karaesmen | [4] [5] [6] |
| 5 | Francis de Véricourt | [5] |
Colors in the list of coauthors
Last update Sat May 26 04:23:17 2012 CET by the DBLP Team —
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