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| 2011 | ||
|---|---|---|
| 3 | Mamoun N. Akroush, Samer M. Al-Mohammad, Majdy Zuriekat, Bayan Abu-Lail: An empirical model of customer loyalty in the Jordanian Mobile Telecommunications Market. IJMC 9(1): 76-101 (2011) | |
| 2 | Amjad A. Abu-ElSamen, Mamoun N. Akroush: Path analysis of the consequences of customer service skills: an exploratory study in Jordan. IJSS 7(1): 50-77 (2011) | |
| 2010 | ||
| 1 | Mamoun N. Akroush, Amjad A. Abu-ElSamen, Motteh S. Al-Shibly, Fayez M. Al-Khawaldeh: Conceptualisation and development of customer service skills scale: an investigation of Jordanian customers. IJMC 8(6): 625-653 (2010) | |
| 1 | Amjad A. Abu-ElSamen | [1] [2] |
| 2 | Bayan Abu-Lail | [3] |
| 3 | Fayez M. Al-Khawaldeh | [1] |
| 4 | Samer M. Al-Mohammad | [3] |
| 5 | Motteh S. Al-Shibly | [1] |
| 6 | Majdy Zuriekat | [3] |
Colors in the list of coauthors
Last update Sat May 26 04:23:17 2012 CET by the DBLP Team —
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