Amjad A. Abu-ElSamen

	2011
2		Amjad A. Abu-ElSamen, Mamoun N. Akroush: Path analysis of the consequences of customer service skills: an exploratory study in Jordan. IJSS 7(1): 50-77 (2011)
	2010
1		Mamoun N. Akroush, Amjad A. Abu-ElSamen, Motteh S. Al-Shibly, Fayez M. Al-Khawaldeh: Conceptualisation and development of customer service skills scale: an investigation of Jordanian customers. IJMC 8(6): 625-653 (2010)

Coauthor Index

1	Mamoun N. Akroush	[1] [2]
2	Fayez M. Al-Khawaldeh	[1]
3	Motteh S. Al-Shibly	[1]

Last update Sat May 26 04:23:17 2012 CET by the DBLP Team — Data released under the ODC-BY 1.0 license — See also our legal information page