Jayne Ashworth, Lynnell Lacy, Lisa Tanger-Brown, Carol Rhodes (Eds.):
Proceedings of the 35th Annual ACM SIGUCCS Conference on User Services 2007, Orlando, Florida, USA, October 7-10, 2007.
ACM 2007, ISBN 978-1-59593-634-9
35. SIGUCCS 2007:
Orlando, Florida, USA
, Jenny Lane
: Like technology from an advanced alien culture: Google apps for education at ASU.
David J. Blezard
: Multi-platform computer labs and classrooms: a magic bullet?
: T.W.I.S.T.: trust the wisdom in student teams.
: Creating and managing a helpdesk in a multicultural environment.
Blaine A. D'Amico
: Desktop security in an academic environment...: how to herd cats successfully.
: Communications planning: defining levels and phases of information distribution.
Daniel B. Delgado
: Inspiring teamwork & communication with a content management system.
Sue A. Douglas
: Using marketing to put the sparkle back into your training.
: Save the sprint across campus: bring the classroom to the helpdesk.
, Linda Wright
: Tulane faculty symposium on digital trends: an experiment in instructional technology and outreach.
: Who's really in your top 8: network security in the age of social networking.
, Mahmoud Pegah
: A new thought paradigm: delivering cost effective and ubiquitously accessible storage with enterprise backup system via a multi-tiered storage framework.
Melissa R. Hannah
: Integrated technology services publications and communications strategy.
: Looking for the magic formula: evaluating our it communication mix.
James L. Hilton
: Sunrise or perfect storm: technology, education, and the knowledge economy.
, Emily Gruenert
: Creating a story and message about information technology on your campus: the power of a technology profile.
, Micheal Moore
: Envisioning new learning spaces: creating a center for visualization at Indiana State University.
: Is your support services train derailing?: how one integrated software package got us back on track.
Claire C. Lassalle
: When disaster struck: how pennington biomedical research center supported an entire academic health center.
: University of Toronto Mississauga: "the one" project.
Owen G. McGrath
: Seeking activity: on the trail of users in open and community source frameworks.
: Williams instructional technology: summer students working on faculty projects.
Robert W. Pettigrew
: A campus-wide solution to supporting rich media capture, conversion, & production: the media conversion lab at the University of Michigan.
: Looking for magic - hoping for inspiration: what we learned from our training survey.
Laurie A. Sutch
: "You know more than you think you do": helping participants transfer knowledge.
Ari R. TenCate
: Inspiring collaboration through the use of videoconferencing technology.
: Developing an equitable tardiness/attendance system.
: Please and thank you - still the magical words: training student employees to provide world class customer service.