Workflow Automation: Applications, Technology, and Research (Tutorial).

Amit P. Sheth: Workflow Automation: Applications, Technology, and Research (Tutorial). SIGMOD Conference 1995: 469

@inproceedings{DBLP:conf/sigmod/Sheth95,
  author    = {Amit P. Sheth},
  editor    = {Michael J. Carey and
               Donovan A. Schneider},
  title     = {Workflow Automation: Applications, Technology, and Research (Tutorial)},
  booktitle = {Proceedings of the 1995 ACM SIGMOD International Conference on
               Management of Data, San Jose, California, May 22-25, 1995},
  publisher = {ACM Press},
  year      = {1995},
  pages     = {469},
  ee        = {http://doi.acm.org/10.1145/223784.223882, db/conf/sigmod/sigmod95-t3.html},
  crossref  = {DBLP:conf/sigmod/95},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

Abstract

With increasing global exposure, today's enterprises must react quickly to changes, rapidly develop new services and products, and at the same time improve productivity and quality and reduce cost. Business process re-engineering and workflow automation to coordinate activities throughout the enterprise are recognized as important emerging technologies to support these requirements. Rosy estimates of a multi-billion dollar marketplace for workflow software has resulted in significant commercial activities in the area, with over fifty products now claiming to support workflow automation. While many help to automate document- and image-driven office applications, therefore helping to improve the productivity of small groups, most current products fail to support:

mission critical and complex applications with requirements such as failure handling and recovery, and
interoperability with existing heterogeneous information systems.

In this tutorial, we will discuss requirements for applications involving workflow automation, present an overview of the current state-of-the-art in products, and present some of the research efforts that are attempting to respond to unmet challenges.

Copyright © 1995 by the ACM, Inc., used by permission. Permission to make digital or hard copies is granted provided that copies are not made or distributed for profit or direct commercial advantage, and that copies show this notice on the first page or initial screen of a display along with the full citation.

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