KMO 2012: Salamanca, Spain
Lorna Uden, Francisco Herrera, Javier Bajo Pérez, Juan M. Corchado Rodríguez (Eds.): 7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing, KMO 2012, Salamanca, Spain, 11-13 July, 2012. Springer 2013 Advances in Intelligent Systems and Computing 172 ISBN 978-3-642-30866-6
José Javier Astrain, Alberto Córdoba, Francisco Echarte, Jesús E. Villadangos: Evaluation of a Self-adapting Method for Resource Classification in Folksonomies. 1-12
Sandro J. Bolaños-Castro, Victor Hugo Medina García, Rubén González Crespo: Emerging Concepts between Software Engineering and Knowledge Management. 13-24
Lesley Crane, David Longbottom, Richard Self: Discourse and Knowledge Matters: Can Knowledge Management Be Saved? 37-46
Bin Fu, Zhihai Wang, Rong Pan, Guandong Xu, Peter Dolog: An Integrated Pruning Criterion for Ensemble Learning Based on Classification Accuracy and Diversity. 47-58
Wu He: A Process-Oriented Framework for Knowledge-Centered Support in Field Experience Management. 59-67
Alexander Hogenboom, Malissa Bal, Flavius Frasincar, Daniella Bal: Towards Cross-Language Sentiment Analysis through Universal Star Ratings. 69-79
Kavoos Mohannak: Organisational Knowledge Integration towards a Conceptual Framework. 81-92
Rich Morales, Dharm Kapletia: Business Model Innovation in Complex Service Systems: Pioneering Approaches from the UK Defence Industry. 93-103
Marja Naaranoja, Lorna Uden: The Role of Trust in Effective Knowledge Capture for Project Initiation. 105-115
Richard J. Self, Conrad Aquilina: TechnoStress in the 21st Century; Does It Still Exist and How Does It Affect Knowledge Management and Other Information Systems Initiatives. 117-127
Sanath Sukumaran, Akmal Rahim, Kanchana Chandran: Knowledge Elicitation Using Activity Theory and Delphi Technique for Supervision of Projects. 129-139
Anne-Maria Aho, Lorna Uden: Customer Knowledge in Value Creation for Software Engineering Process. 141-152
Chris N. Arasanmi, William Y. C. Wang, Harminder Singh: The Influence of System Interface, Training Content and It Trust on ERP Learning Utilization: A Research Proposal. 153-161
Flor Nancy Díaz Piraquive, Victor Hugo Medina García, Luis Joyanes Aguilar: Technological Tools Virtual Collaborative to Support Knowledge Management in Project Management. 163-174
Aravind Kumaresan, Dario Liberona: Promoting Knowledge Sharing and Knowledge Management in Organisations Using Innovative Tools. 175-184
Victor Hugo Medina García, Ticsiana Lorena Carrillo, Sandro Javier Bolaños Castro: Knowledge Management Model Applied to a Complex System: Development of Software Factories. 185-195
Charles Felipe Oliveira Viegas, Maria Beatriz Felgar de Toledo: A New Metric to Estimate Project Development Time: Process Points. 197-208
Alfonso Perez Gama, Andrey Ali Alvarez Gaitán: Intellectual Assets and Knowledge Engineering Method: A Contribution. 209-218
Chu-Chen Rosa Yeh, Bakary Singhateh: The Effect of Connectivism Practices on Organizational Learning in Taiwan's Computer Industry. 219-229
Jader Zelaya-Zamora, Dai Senoo, Kan-Ichiro Suzuki, Lasmin: The Impact of a Special Interaction of Managerial Practices and Organizational Resources on Knowledge Creation. 231-242
Andrea Alarcón, Nataly Martinez, Javier Sandoval: Use of Learning Strategies of SWEBOK© Guide Proposed Knowledge Areas. 243-254
Hilary Berger, Tom Hatton: Outsourcing of 'On-Site' User Support - A Case Study of a European Higher Education Centre. 255-266
Tsang-Kai Chang, Hsi-fang Huang, Shu-Mei Chang: Understanding Educational Administrators' Subjective Norms on Their Use Intention toward On-Line Learning. 267-273
Chin-Wen Liao, Sho-yen Lin, Hsuan-Lien Chen, Chen-Jung Lai: An Investigation of Business and Management Cluster's Students' Motivation of Taking Technician Certification at Vocational High Schools in Central Taiwan. 275-281
Wardah Zainal Abidin, Lorna Uden, Rose Alinda Alias: Investigation into a University Electronic Portfolio System Using Activity Theory. 283-294
Syed Zakir Ali, P. Nagabhushan, R. Pradeep Kumar, Nisar Hundewale: Sequence Compulsive Incremental Updating of Knowledge in Learning Management Systems. 295-306
Najwa Zulkefli, Lorna Uden: A Service Quality Framework for Higher Education from the Perspective of Service Dominant Logic. 307-317
Aura Beatriz Alvarado Gaona, Luis Joyanes Aguilar, Olga Najar Sanchez: The Use of Web 2.0 Technology for Business Process. 319-331
Bo-Jen Chen, I-Hsien Ting: Applying Social Networks Analysis Methods to Discover Key Users in an Interest-Oriented Virtual Community. 333-344
Hongbo Lai, Yushun Fan, Le Xin, Hui Liang: The Framework of Web 3.0-Based Enterprise Knowledge Management System. 345-351
Dario Liberona, Manuel Ruiz, Darcy Fuenzalida: Customer Knowledge Management in the Age of Social Networks. 353-364
Fu-ren Lin, Cong-ren Wang, Hui-yi Huang: Can a Wiki Be Used as a Knowledge Service Platform? 365-376
Christian Sillaber, Joanna Chimiak-Opoka, Ruth Breu: Understanding and Modeling Usage Decline in Social Networking Services. 377-388
Hanno Zwikstra, Frederik Hogenboom, Damir Vandic, Flavius Frasincar: Connecting Customer Relationship Management Systems to Social Networks. 389-400
Norsuzailina Mohamed Sutan, Ibrahim Yakub, Siti Nor Ain Musa, Asrani Lit: Advances in Intelligent and Soft Computing: Potential Application of Service Science in Engineering. 401-407
Luka Pavlic, Marjan Hericko, Vili Podgorelec: Entropy- and Ontology-Based E-Services Proposing Approach. 409-420
Ahmed AlEroud, George Karabatis: A System for Cyber Attack Detection Using Contextual Semantics. 431-442
Jonathan Bar-Magen Numhauser, Antonio García-Cabot, Eva García, Luis de Marcos, José Antonio Gutiérrez de Mesa: Collaborative Network Development for an Embedded Framework. 443-453
Maziar Janbeglou, WeiQi Yan: A Novel Agent-Based Framework in Bridge-Mode Hypervisors of Cloud Security. 467-479
Yuji Tanaka, Takashi Yamada, Gaku Yamamoto, Atsushi Yoshikawa, Takao Terano: Points or Discount for Better Retailer Services - Agent-Based Simulation Analysis. 481-491
Dante I. Tapia, Ricardo S. Alonso, Óscar García, Fernando de la Prieta, Belén Pérez Lancho: Cloud-IO: Cloud Computing Platform for the Fast Deployment of Services over Wireless Sensor Networks. 493-504
Carolina Zato, Alejandro Sánchez, Gabriel Villarrubia, Javier Bajo, Sara Rodríguez, Juan Francisco de Paz: Personalization of the Workplace through a Proximity Detection System Using User's Profiles. 505-513
Laura Cruz Reyes, Claudia Gómez Santillán, Norberto Castillo-García, Marcela Quiroz-Castellanos, Carlos Alberto Ochoa Ortíz Zezzatti, Paula Hernández Hernández: A Visualization Tool for Heuristic Algorithms Analysis. 515-524
Silverio Martínez-Fernández, Jesús Bisbal, Xavier Franch: QuPreSS: A Service-Oriented Framework for Predictive Services Quality Assessment. 525-536
Luz Andrea Rodríguez Rojas, Giovanny Mauricio Tarazona Bermúdez, Alexis Adamy Ortiz Morales: A Knowledge Management Model Applied to Health Tourism in Colombia. 537-546
Suhaila Samsuri, Zuraini Ismail, Rabiah Ahmad: Adopting a Knowledge Management Concept in Securing the Privacy of Electronic Medical Record Systems. 547-558
A. Fernández, S. del Río, Francisco Herrera, José Manuel Benítez: An Overview on the Structure and Applications for Business Intelligence and Data Mining in Cloud Computing. 559-570
Antonio Garrote Hernández, María N. Moreno García: RESTful Triple Space Management of Cloud Architectures. 571-579
Amirhossein Mohtasebi, Zuraini Ismail, Bharanidharan Shanmugam: Analysis of Applying Enterprise Service Bus Architecture as a Cloud Interoperability and Resource Sharing Platform. 581-588
Anna Závodská, Veronika Sramová, Anne-Maria Aho: The Role of Knowledge in the Value Creation Process and Its Impact on Marketing Strategy. 589-600



