Bernard C. Glasson, Igor Hawryszkiewycz, Alan Underwood, Ron Weber (Eds.): Business Process Re-Engineering: Information Systems Opportunities and Challenges, Proceedings of the IFIP TC8 Open Conference on Business Re-engineering: Information Systems Opportunities and Challenges, Queensland Gold Cost, Australia, 8-11 May, 1994. Elsevier 1994 IFIP Transactions ISBN 0-444-82062-0
Editorial and Invited Papers
Bernard C. Glasson: Business process re-engineering: information systems opportunity or challenge? Opening Address. 1-6
Mats Lundeberg: Widening our views of information systems development. 7-15
Graeme Simsion: A methodology for business process re-engineering? 61-69
Gordon B. Davis, J. David Naumann: A new second information systems course: personal productivity with information technology. 71-78
Priscilla J. Fowler: The challenge of transferring software and information technology. 79-88
Ernest Jordan: Improving the quality of IS research: key issues for debate. 89-91
Robert D. Galliers: Relevance and rigour in Information Systems Research: some personal reflections on issues facing the Information Systems research community. 93-102
Philip Yetton: False prophecies, successful practice and future directions in IT management. 103-112
Submitted Papers
Soon Ang: Toward conceptual clarity of outsourcing. 113-126
David Arnott, Peter A. O'Donnell: Business process re-engineering and decision support systems: a cautionary tale. 127-135
Gro Bjerknes: Integration of data or information? An example from the police. 137-145
Carey Butler: The role of I/T in facilitating BPR: observations from the literature. 147-160
Patrick Calvert: An advanced BPR methodology with integrated, computer based tools. 161-170
H. P. Lehmann: Coupling core competencies - wiring information technology into the business. 377-385
Lawrence Lim, John Fletcher: Implementing EDI at the University of Western Sydney, Macarthur: a case study in business process re-engineering. 387-396
Louis C. K. Ma, Janice M. Burn: Re-engineering the information systems curricula through integrated research: a Hong Kong model. 397-408
Magnus Mähring: Business process development projects: the role of the top manager. 409-420
Andrew Martin: Workflow support for re-engineering case management in an English law firm. 421-432
Boon-Siong Neo: IT-Enabled business re-engineering: a study of Singapore's trade clearance process. 433-442
T. William Olle: Expanding methodologies to handle distributed systems. 443-457
B. Parker: Business re-engineering and management alignment - a review of structural re-engineering in the public sector and the problem of management alignment with enterprise objectives. 459-468
Graham Pervan: A case for more case study research in group support systems. 469-479
M. A. Quaddus: An MCDM based interactive support system with application to business process redesign. 493-502
Neil C. Ramiller: Accomplishing process change in the information systems organization: two contemporary challenges. 503-512
Anne C. Rouse, David Watson: Some classic theories of organizational change, and their implications for business process innovation and re-engineering. 513-523
Chris Sauer: Information systems for reengineering? No problem! - configuring resources for the information systems development process for different forms of business process reengineering. 525-534
Michael Sherwood-Smith: People centred process re-engineering: an evaluation prespective to office systems to re-design. 535-544
Ignace Snellen: Automation policy implementation: re-engineering from within public administration. 545-556
Juha-Pekka Tolvanen, Kalle Lyytinen: Modeling information systems in business development: alternative perspectives on business process re-engineering. 567-579