• 
  Tomasz Janowski, Jim Davies (Eds.): ICEGOV 2010, Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance, Beijing, China, October 25 - 28, 2010. ACM 2010 ACM International Conference Proceeding Series 444 ISBN 978-1-4503-0058-2

Invited contributions

• 
  Haiyan Qian: Global perspectives on e-governance: from government-driven to citizen-centric public service delivery. 1-8
• 
  Wojciech Cellary, Willy Picard: Agile and pro-active public administration as a collaborative networked organization. 9-14
• 
  Toshio Obi, Naoko Iwasaki: Electronic governance benchmarking: Waseda University e-gov ranking. 15-20

Regional strategies

• 
  Hakikur Rahman: e-governance at the grass roots: SAARC context. 21-30
• 
  Ricardo Matheus, Manuella Maia Ribeiro, José Carlos Vaz, Cesar A. de Souza: Case studies of digital participatory budgeting in Latin America: models for citizen engagement. 31-36

National strategies

• 
  Diana Parra, Maria Mejia: Government online: creating friendly relationship between Colombians and the government. 37-42
• 
  Abdul Mujeeb Mohmand, Aimal Marjan, Amirzai Sangin: Developing e-government in Afghanistan. 43-48
• 
  Mesfin Belachew: e-government initiatives in Ethiopia. 49-54

Local government

• 
  Claudio Petti, Marco De Maggio, Maria Luce Lanna, Gioconda Mele, Gianluca Solazzo: e-business case as a tool for facilitating ICT adoption in local government agencies. 55-60
• 
  Rodrigo Sandoval-Almazán, José Ramón Gil-García: Assessing local e-government: an initial exploration of the case of Mexico. 61-65
• 
  Hisham M. E. Abdelsalam, Hatem ElKadi, Sara Gamal: Setback and remedy of local e-government projects: a case study from Egypt. 66-72

Innovation transfer

• 
  M. Sirajul Islam, Anders Avdic: Knowledge management practices in e-government: a developing country perspective. 73-78
• 
  Noorulhudha Hussain, Mohamed Shareef: Government on the web: a comparison of United Kingdom to the Maldives. 79-84
• 
  Manish Pokharel, Young-Sik Kim, Jong Sou Park: A 'digital gap' between developed country and least developed country: a comparative case study between Nepal and Korea. 85-90

Strategic frameworks

• 
  Charles Amega-Selorm, Johanna Ekua Awotwi: Free and open source software (FOSS): it's significance or otherwise to the e-governance process in Ghana. 91-95
• 
  Atanu Garai, Matthias Finger: Using governance framework for e-governance development: an analysis of the Indian rail transport. 96-102

Law and regulations

• 
  André Andrade, Luiz Antonio Joia: Organizational structure and ICT strategies in the Brazilian justice. 103-108
• 
  Marco Peres: Development of the legal framework for e-government: a case of the city of Bogotá (Colombia). 109-113
• 
  Gabriel Casal, Mercedes Rivolta: A national strategy to combat cybercrime: a case of Argentina. 114-120

Information sharing

• 
  Mohammed A. Gharawi, Sharon S. Dawes: Conceptualizing knowledge and information sharing in transnational knowledge networks. 121-130
• 
  Tung-Mou Yang, Lei Zheng, Theresa A. Pardo: The boundaries of information sharing and integration: a case study in Taiwan e-government. 131-136
• 
  Sam Lampert, Kate Thompson: The importance of sharing information: using NIEM to improve governance in developing countries. 137-142

Interoperability

• 
  Hang Yu, Siddharth Taduri, Jay P. Kesan, Gloria T. Lau, Kincho H. Law: Retrieving information across multiple, related domains based on user query and feedback: application to patent laws and regulations. 143-151
• 
  Ralf Klischewski, Eman Askar: Success factors of developing G2G services: the case of Egypt. 152-160
• 
  Rama Krushna Das, Manas Ranjan Patra, Manjurani Routray: Integrating WebGIS with service oriented rural information grid: experience sharing. 161-166

Organizational improvement

• 
  Jun Cheng, Xiaobin Huang, Kai Peng: Exploring e-government in Beijing: from technical infrastructure to full workflow management. 167-172
• 
  Yiwei Gong, Marijn Janssen: Measuring process flexibility and agility. 173-182
• 
  Uyanga Sambuu, Zolbayar Chuluunbat: Modernization of tax information system for improved e-government services. 183-188

Performance measurement

• 
  Lin Zhu, Lei Wu: New public ROI value propositions on the basis of the cases of Chinese Government IT. 189-194
• 
  Gastón Concha, Miguel Porrua, Carlos Pimenta: e-government procurement observatory model, design and pilot testing. 195-201
• 
  Francesco De Angelis, Alberto Polzonetti, Pietro Tapanelli: Policy makers and performance management in e-government domain. 202-210

Information technology governance

• 
  Anna N. Raup-Kounovsky, Donna S. Canestraro, Theresa A. Pardo, Jana Hrdinová: IT governance to fit your context: two U.S. case studies. 211-215
• 
  Johan van Wamelen: Governance of IT in the network society. 216-222

Government websites

• 
  Weijia Ran: The roles of government and NGOs in environmental protection through producing, sharing, and disseminating information. 223-231
• 
  Itir Akdogan: Online interaction between citizens and municipalities in Istanbul. 232-237
• 
  Hend S. Al-Khalifa: Heuristic evaluation of the usability of e-government websites: a case from Saudi Arabia. 238-242

Public services

• 
  Hasnain Bokhari: Multi-channel electronic public service delivery mechanisms in developing countries: a case study of the eSahulat programme in Pakistan. 243-248
• 
  Xinping Liu, Lei Zheng, Shuhua (Monica) Liu: Research on online public service in China: a critical assessment. 249-254
• 
  M. Shakhawat Hossain Bhuiyan: e-government applications in Bangladesh: status and challenges. 255-260

Accessibility

• 
  Jingxuan Wang: Discussion on guarantee mechanisms of non-profit utilization of government information resources in China. 261-267
• 
  Jing Shiang, Jin Lo, Hui-Ju Wang: Transparency in e-governance. 268-273
• 
  Hend S. Al-Khalifa: Exploring the accessibility of Saudi Arabia e-government websites: a preliminary results. 274-278

Social inclusion

• 
  Fang Wang, Yongbo Chen: From potential users to practical users: use of e-government service by Chinese migrant farmer workers. 279-287
• 
  Gopal Naik, Siddharth Joshi, K. P. Basavaraj: Market creation and poverty alleviation through telecenters. 288-294
• 
  Shaohui Wang: Research on mechanisms of providing electronic public services for information vulnerable groups in China. 295-300

Political participation

• 
  Cristiano Ferri Faria: Can people help legislators to make better laws?: the Brazilian parliament's e-democracia. 301-306
• 
  Taewoo Nam: Internet effects on political participation: an empirical study on the reinforcement vs. mobilization effect. 307-316
• 
  Taewoo Nam: New voices or old voices in political talk? 317-326

Public participation

• 
  Liu Jun, Zhao Hui: Mobile communication, public participation and e-governance in China: a case study of Xiamen anti-PX demonstration. 327-332
• 
  Ricardo Matheus, Manuella Maia Ribeiro, José Carlos Vaz, Cesar A. de Souza: Internet use for social control and participation: what are local governments doing in Latin America? 333-338

Foresight studies

• 
  Donald F. Norris: e-government... not e-governance... not e-democracy not now!: not ever? 339-346
• 
  Gianluca Misuraca, David Broster, Clara Centeno: Envisioning digital Europe 2030: scenario design on ICT for governance and policy modelling. 347-356

Posters

• 
  Vassilios Kourmpanis, Vassilios Peristeras: e-consultation: processing and summarizing contributions with argument maps. 357-358
• 
  Mohammed A. Gharawi, Natalie Helbig, Jana Hrdinová, Derek Werthmuller: An exploratory study of social media adoption in government. 359-360
• 
  Chaido Savva, Vassilios Peristeras: Assessment criteria and evaluation of eConsultation platforms. 361-362
• 
  Wang Qiang, Liu Hongshi: Overall standardization system (OSS) on county-level administrative services in China. 363-364
• 
  Harekrishna Misra: Role of information systems architecture in e-governance: the case of MGNREGS in India. 365-366
• 
  Kevin Corcoran, Marc Vogtman, Nate Nash: Improving services and transparency in emerging governments through business process automation. 367-368
• 
  Thomas Ndie Djotio, Bernabe Batchakui, Claude Tangha: VeSMDiag: a very short message protocol (VeSMp) based system for remote medical diagnosis. 369-370
• 
  Henri Korver, Maarten van den Broek: Application integration at the Dutch government. 371-372
• 
  Ganesh Prasad Adhikari: Breaking poverty through wireless networks: a success story from mountains of Nepal. 373-374
• 
  Racha Mourtada, Fadi Salem: The role of ICT in cultivating innovation: the case of the UAE. 375-376
• 
  Chongzhao Li, Shuhua (Monica) Liu, Lei Zheng: Research on government chief information officer system in China: a critical assessment. 377-378
• 
  Muhammad Kashif Farooq: Capability maturity model for ARCON implementation for e-government services. 379-380
• 
  Luis Teylor Valbuena Mendoza, Sebastián De La Rosa Carriazo: Sukuaipa Wayuu: safeguarding of Wayuu Ayuu community cultural heritage. 381-382
• 
  Nanhua Chen, Xiaoyu Shen: Experience of foreign governments in dealing with the digital divide and its implication for China. 383-384
• 
  Cleyton Slaviero, Cristiano Maciel, Fernando Bispo Alencar, Edie Correa Santana, Patricia Cristiane de Souza: Designing a platform to facilitate the development of virtual e-participation environments. 385-386
• 
  Stacy Avery Baird: Heterogeneity and interoperability at the core: SOA, virtualization, the cloud and the government role. 387-388
• 
  Rama Krushna Das, Manas Ranjan Patra, Susanta Kumar Panda: An e-governance project monitoring initiative in India: a case study of e-procurement. 389-390
• 
  Ricardo Matheus, Manuella Maia Ribeiro, José Carlos Vaz, Cesar A. de Souza: Using internet to promote the transparency and fight corruption: Latin American transparency portals. 391-392
• 
  Ahsan Habib, Atikur Rahman Baizid: Achievements and expectations of digital Bangladesh: e-governance initiatives in Bangladesh. 393-394
• 
  P. Juan Manuel Rojas, Carolina Farfán Romero: e-government models in Latin-America: comparative research. 395-396