4. IAAI 1992

A. Carlisle Scott, Philip Klahr (Eds.): Proceedings of the The Fourth Conference on Innovative Applications of Artificial Intelligence (IAAI-92). AAAI 1992, ISBN 0-262-69155-8

@proceedings{DBLP:conf/iaai/1992,
  editor    = {A. Carlisle Scott and
               Philip Klahr},
  title     = {Proceedings of the The Fourth Conference on Innovative Applications
               of Artificial Intelligence (IAAI-92)},
  booktitle = {IAAI},
  publisher = {AAAI},
  year      = {1992},
  isbn      = {0-262-69155-8},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

Customer Service Applications

Timothy L. Acorn, Sherry H. Walden: Smart: Support: Management Automated Reasoning Technology for Compaq Customer Service. 3-18
Dale B. Danilewitz, Frederick E. Freiheit IV: A Knowledge-Based System within a Cooperative Processing Environment. 19-36
Debra Logan, Jeffrey Kenyon: Help Desk: Using AI to Improve Customer Service. 37-53

Data Analysis

Tej Anand, Gary S. Kahn: Making Sense of Gigabytes: A System for Knowledge-Based Market Analysis. 57-69
R. Greg Arbon, Laurie Atkinson, James Chen, Chris A. Guida: TPF Dump Analyzer. 71-88
Ursula M. Schwuttke, Alan G. Quan, Robert Angelino, Cynthia L. Childs, John R. Veregge, Raymond Y. Yeung, Monica B. Rivera: Marvel: A Distributed Real-Time Monitoring and Analysis Application. 89-106

Finance Applications

Ebby Adhami, Michael Thornley, Malcolm McKenzie: Pharos - The Single European Market Adviser. 109-126
James Dzierzanowski, Susan Lawson: The Credit Assistant: The Second Leg in the Knowledge Highway for American Express. 127-134
Steve Hottiger, Dieter Wenger: MOCCA: A Set of Instruments to Support Mortgage Credit Granting. 135-152
Peter Shell, Gonzalo Quiroga Barro, Juan Antonio Hernandez Rubio, Eduardo Encinas, Jose Garcia, Javier Berbiela: Cresus: An Integrated Expert System for Cash Management. 153-167

Industrial Applications

Norman Crowfoot, Scott Hatfield, Mike Swank: Dmcm: A Knowledge-Based Cost-Estimation Tool. 171-192
E. Brent Kelly, Philippe Caillot, Robert Roemer, Thierry Simien: SlurryMinder: A Rational Oil Well Completion Design Module. 193-215
Andrew B. Parker, W. Scott Spangler: An Application of Model-Based Reasoning in Experiment Design. 217-234

Regulatory Applications

Rita C. Kidd, Robert J. Carlson: A Truly Magic Solution. 237-247
J. P. Little, Mark Gingrich: Adjudipro. 249-262

Routing Applications

Trish Dutton: HUB SLaashing: A Knowledge-Based System for Severe, Temporary Airline Schedule Reduction. 265-278
Elissa Gilbert, Rangnath Salgame, Afshin Goodarzi, Yuling Lin, Sanjeev Sardana, Jim Euchner: Arachne: Weaving the Telephone Network at NYNEX. 279-292

Software Development

Laurence Brothers, V. Sembugamoorthy, Adam E. Irgon: Knowledge-Based Code Inspection with ICICLE. 295-314
Hiroyuki Mizutani, Yasuko Nakayama, Satoshi Ito, Yasuo Namioka, Takayuki Matsudaira: Automatic Programming for Sequence Control. 315-331

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