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ORCID15. I3E 2016: Swansea, UK
- Yogesh Kumar Dwivedi, Matti Mäntymäki
, M. N. Ravishankar, Marijn Janssen, Marc Clement, Emma L. Slade, Nripendra P. Rana, Salah Al-Sharhan, Antonis C. Simintiras:
Social Media: The Good, the Bad, and the Ugly - 15th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2016, Swansea, UK, September 13-15, 2016, Proceedings. Lecture Notes in Computer Science 9844, Springer 2016, ISBN 978-3-319-45233-3
Social Media Strategy and Digital Business
- Bibian Ogbuji, Anastasia Papazafeiropoulou:
Social Media Strategies for Companies: A Comprehensive Framework. 3-14 - Ton A. M. Spil, Robin Effing, Menno P. Both:
Enable, Engage and Evaluate: Introducing the 3E Social Media Strategy Canvas Based on the European Airline Industry. 15-30 - Shirumisha Kwayu, Banita Lal, Mumin Abubakre:
Strategy Reformation? Materialization of Social Media in Telecom Industry. 31-41 - Issam A. R. Moghrabi, Abdullah R. Al-Mohammed:
Social Media or Social Business Networks? 42-52 - Manoj Kumar Singh, Harish Kumar, Manmohan Prasad Gupta, Jitender Madaan:
The Social Media Cone: Towards Achieving the Manufacturing Competitiveness Goals. 53-58 - Wassan Alkhowaiter:
The Power of Instagram in Building Small Businesses. 59-64 - P. Salichos, Despina Polemi, Christos Douligeris, Hani Qusa, Y. Elhallaq, G. Koukoulas:
Daedalus: An ICT Tool for Employment within the Mediterranean Basin Region. 65-75
Digital Marketing and Customer Relationship Management
- Ali Abdallah Alalwan, Nripendra P. Rana, Raed Salah Algharabat, Ali Tarhini:
A Systematic Review of Extant Literature in Social Media in the Marketing Perspective. 79-89 - Baomin Qi, Amit Mitra:
Conversations in Search of Audiences: Prospects and Challenges of Marketing UK's Postgraduate Higher Education Using Social Media. 90-104 - Julian Bühler, Natalia Cwierz, Markus Bick:
The Impact of Social Media on Cause-Related Marketing Campaigns. 105-119 - Muge Elden, Sinem Yeygel Cakir, Ugur Bakir:
Corporate Social Responsibility Campaigns in the Digital Age: The Case of Vodafone "Red Light Application/Between Us". 120-127 - Anatoli Colicev, Peter O'Connor:
The Impact of Brand Actions on Facebook on the Consumer Mind-Set. 128-133 - Harri Jalonen, Jari Jussila:
Developing a Conceptual Model for the Relationship Between Social Media Behavior, Negative Consumer Emotions and Brand Disloyalty. 134-145 - Swaleha Peeroo, Martin Samy, Brian Jones:
Generating Customer Engagement and Customer Enragement on Facebook Pages of Tesco and Walmart. 146-156 - Aaron W. Baur, Johannes S. Henne, Markus Bick:
Customer Service Experience Through Technology-Enabled Social CRM - An Exploratory Analysis in the Automotive Industry. 157-172 - Ashish K. Rathore, Sakshi Shioramwar, P. Vigneswara Ilavarasan:
Social Customer Relationship Management as Predictor of Customer Relationship Performance: An Empirical Study of B2B and B2C Companies. 173-182 - Boyang Zhang, Denis Kotkov, Jari Veijalainen, Alexander Semenov:
Online Stakeholder Interaction of Some Airlines in the Light of Situational Crisis Communication Theory. 183-192
Adoption and Diffusion
- Annie Dayani Ahad Abdullah, Calvin M. L. Chan:
Social Media Use Among Teenagers in Brunei Darussalam. 195-205 - Mohammad Abdallah Ali Alryalat, Nripendra P. Rana, Hiren Kumar Deva Sarma, Jafar Ahmad Abed Alzubi:
An Empirical Study of Facebook Adoption Among Young Adults in a Northeastern State of India: Validation of Extended Technology Acceptance Model (TAM). 206-218 - Samuel Fosso Wamba, Shahriar Akter:
Impact of Perceived Connectivity on Intention to Use Social Media: Modelling the Moderation Effects of Perceived Risk and Security. 219-227 - Salma S. Abed:
An Empirical Examination of Factors Affecting Continuance Intention Towards Social Networking Sites. 228-239 - Hanaa Namankani, Claire Moxham, Matthew Tickle:
A Conceptual Review of Social Media Adoption in SMEs. 240-250 - Aysen Temel Eginli, Ozen Okat Ozdem, Isil Karpat Aktuglu:
Social Media Usage of GSM Operators in Turkey: A Content Analysis of Twitter Use. 251-260 - Hannah R. Marriott, Michael D. Williams:
Developing a Theoretical Model to Examine Consumer Acceptance Behavior of Mobile Shopping. 261-266 - Abdullah Baabdullah, Omar A. Nasseef, Ali Alalwan:
Consumer Adoption of Mobile Government in the Kingdom of Saudi Arabia: The Role of Usefulness, Ease of Use, Perceived Risk and Innovativeness. 267-279 - Shang Gao, Xuemei Zhang, Shunqin Peng:
Understanding the Adoption of Smart Wearable Devices to Assist Healthcare in China. 280-291 - Ganesh P. Sahu, Monika Singh:
Green Information System Adoption and Sustainability: A Case Study of Select Indian Banks. 292-304 - Dhata Praditya, Reni Sulastri, Nitesh Bharosa, Marijn Janssen:
Exploring XBRL-Based Reporting System: A Conceptual Framework for System Adoption and Implementation. 305-316
Information Sharing on Social Media
- Cherniece J. Plume, Emma L. Slade:
Exploring Theoretical Concepts for Explaining Sharing in the Social Media Environment. 319-324 - Tajinder Kaur Bahia, Antonis Constantinou Simintiras:
The Value Creation of Social Media Information. 325-331 - Mohammad Alajmi, Huda Farhan:
The Intersection of Source, Message, and Recipient Characteristics on Information-Exchange Activity via Twitter. 332-353 - Elvira Ismagilova, Emma L. Slade, Michael D. Williams:
Persuasiveness of eWOM Communications: Literature Review and Suggestions for Future Research. 354-359 - Payal Shrivastava Kapoor, Srinivas Gunta:
Impact of Anonymity and Identity Deception on Social Media eWOM. 360-370 - Patrick Mikalef, Ilias O. Pappas, Michail N. Giannakos:
Consumer Intentions on Social Media: A fsQCA Analysis of Motivations. 371-386
Impression, Trust, and Risk Management
- Tristan Thordsen, Matthias Murawski, Markus Bick:
The Role of Non-social Benefits Related to Convenience: Towards an Enhanced Model of User's Self-disclosure in Social Networks. 389-400 - Aparna Gonibeed, M. N. Ravishankar:
Exploring How Individuals Manage Their Image When Interacting with Professional Contacts Online. 401-410 - Shweta Aggarwal, Sumita Rai, Mahadeo Prasad Jaiswal, Henrik Sorensen:
Norm of Reciprocity - Antecedent of Trustworthiness in Social Media. 411-418 - Sukhwant Kaur, Mohammed Arif, Vishwesh Akre:
Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East. 419-429 - Wafa Abdelghani, Corinne Amel Zayani, Ikram Amous, Florence Sèdes:
Trust Management in Social Internet of Things: A Survey. 430-441 - Milan Dordevic, Fadi Safieddine, Wassim Masri, Pardis Pourghomi:
Combating Misinformation Online: Identification of Variables and Proof-of-Concept Study. 442-454 - Eina Hashimoto, Masatsugu Ichino, Tetsuji Kuboyama, Isao Echizen, Hiroshi Yoshiura:
Breaking Anonymity of Social Network Accounts by Using Coordinated and Extensible Classifiers Based on Machine Learning. 455-470 - Prabhat Kumar, Yashwanth Dasari, Shubhangee Nath, Akash Sinha:
Controlling and Mitigating Targeted Socio-Economic Attacks. 471-476
Data Acquisition, Management and Analytics
- Salman Qayyum Mian, Matti Mäntymäki, Jukka Riekki, Harri Oinas-Kukkonen:
Social Sensor Web: Towards a Conceptual Framework. 479-492 - Agung Wahyudi, Marijn Janssen:
Towards Process Patterns for Processing Data Having Various Qualities. 493-504 - Karan Setiya, Jolien Ubacht, Scott W. Cunningham, Sertaç Oruç:
Business Intelligence from User Generated Content: Online Opinion Formation in Purchasing Decisions in High-Tech Markets. 505-521 - Carmela Bosangit, Scott McCabe, Sally Hibbert:
Discourse Analysis of Blogs: Analyzing Language to Maximize the Value of Consumption-Oriented Blogs as Data Source. 522-532 - Akshat Lakhiwal, Arpan Kumar Kar:
Insights from Twitter Analytics: Modeling Social Media Personality Dimensions and Impact of Breakthrough Events. 533-544 - Aragats Amirkhanyan, Christoph Meinel:
Analysis of the Value of Public Geotagged Data from Twitter from the Perspective of Providing Situational Awareness. 545-556 - Mahshid Marbouti, Frank Maurer:
Social Media Use During Emergency Response - Insights from Emergency Professionals. 557-566 - Sunil Saumya, Jyoti Prakash Singh, Prabhat Kumar:
Predicting Stock Movements using Social Network. 567-572 - Paul Brous, Marijn Janssen, Paulien M. Herder:
Coordinating Data-Driven Decision-Making in Public Asset Management Organizations: A Quasi-Experiment for Assessing the Impact of Data Governance on Asset Management Decision Making. 573-583
e-Government and Civic Engagement
- Joyojeet Pal, Andre Gonawela:
Political Social Media in the Global South. 587-593 - Uthayasankar Sivarajah, Vishanth Weerakkody, Zahir Irani:
Opportunities and Challenges of Using Web 2.0 Technologies in Government. 594-606 - Manuel Pedro Rodríguez Bolívar:
Political Factors for the Adoption of Different Governance Models in the Provision of Public Services Under Web 2.0 Technologies. 607-618 - Somnath Mitra, M. P. Gupta, Jaijit Bhattacharya:
Mobile Governance in Indian Urban Local Bodies: An Exploratory Study. 619-627 - Harish Kumar, Manoj Kumar Singh, Manmohan Prasad Gupta:
Smart Governance for Smart Cities: A Conceptual Framework from Social Media Practices. 628-634 - Vishnupriya Raghavan, Marya Wani, Dolphy M. Abraham:
Expression in the Social Age: Towards an Integrated Model of Technology Acceptance, Personality, Civic Engagement and Social Capital. 635-645 - Mohammad Alamgir Hossain, Caroline Chan, Yogesh Kumar Dwivedi:
Predicting People's Intention Towards Sharing Political Contents in Social Media: The Moderating Effect of Collective Opinion. 646-657
e-Society and Online Communities
- Shang Gao, Xuemei Zhang:
Understanding Business Models in the Sharing Economy in China: A Case Study. 661-672 - Lyndsey Jenkins, Ruoyun Lin, Debora Jeske:
Influences and Benefits of Role Models on Social Media. 673-684 - M. J. Hattingh, M. C. Matthee:
Using Facebook to Find Missing Persons: A Crowd-Sourcing Perspective. 685-694 - Atish Sircar, Jennifer E. Rowley:
Social Media and Megachurches. 695-700 - Rakhi P. Tripathi:
'Unofficial' Presence of Higher Education Institutions in India on Social Media: Good or Bad? 701-706 - Salah Al-Hamad, László E. Kollár, Taimoor Asim, Rakesh Mishra:
Development of an Integrated Connectedness Model to Evaluate the Effectiveness of Teaching and Learning. 707-716 - Dola Majekodunmi, Lisa J. Harris:
Consumers' Attitudes Towards Social Media Banking. 717-727
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