18. EuroSPI 2011: Roskilde, Denmark
Rory O'Connor, Jan Pries-Heje, Richard Messnarz (Eds.): Systems, Software and Service Process Improvement - 18th European Conference, EuroSPI 2011, Roskilde, Denmark, June 27-29, 2011. Proceedings. Springer 2011 Communications in Computer and Information Science 172 ISBN 978-3-642-22205-4
Part 1 / SPI and Assessment
Jezreel Mejia, Mirna Muñoz, José Antonio Calvo-Manzano, Gonzalo Cuevas Agustín, Tomás San Feliu Gilabert: A Multi-model Workflow before Establishing an Acquisition Contract Based on CMMI-ACQ Model. 1-13
Antoni Lluís Mesquida, Antònia Mas Picahaco: ISO/IEC 15504-5 Best Practices for IT Service Management. 14-24
Jussi Kasurinen, Per Runeson, Leah Muthoni Riungu, Kari Smolander: A Self-assessment Framework for Finding Improvement Objectives with ISO/IEC 29119 Test Standard. 25-36
Part 2 / SPI and Implementation
Marko Jäntti, Julia Järvinen: Improving the Deployment of IT Service Management Processes: A Case Study. 37-48
Marco Kuhrmann, Christian Lange, André Schnackenburg: A Survey on the Application of the V-Modell XT in German Government Agencies. 49-60
M. S. Sivakumar, Valentine Casey, Fergal McCaffery, Gerry Coleman: Improving Verification & Validation in the Medical Device Domain. 61-71
Part 3 / SPI and Improvement Methods
Paul Clarke, Rory O'Connor: The Meaning of Success for Software SMEs: An Holistic Scorecard Based Approach. 72-83
Christoph J. Stettina, Werner Heijstek: Five Agile Factors: Helping Self-management to Self-reflect. 84-96
Part 4 / SPI and Organization

Martin Neumann, Andreas Riel, Daniel Brissaud: Improvement of Innovation Management through the Enlargement of Idea Sources. 121-132
Part 5 / SPI and People/Teams

Murat Yilmaz, Rory V. O'Connor: An Empirical Investigation into Social Productivity of a Software Process: An Approach by Using the Structural Equation Modeling. 155-166
Mats Angermo Ringstad, Torgeir Dingsøyr, Nils Brede Moe: Agile Process Improvement: Diagnosis and Planning to Improve Teamwork. 167-178
Part 6 / SPI and Reuse
Gonzalo Valdes, Marcello Visconti, Hernán Astudillo: The Tutelkan Reference Process: A Reusable Process Model for Enabling SPI in Small Settings. 179-190

Part 1 / SPI in SMEs
Edgar Caballero, José Antonio Calvo-Manzano, Tomás San Feliu Gilabert: Introducing Scrum in a Very Small Enterprise: A Productivity and Quality Analysis. 215-224
Rory V. O'Connor, Claude Y. Laporte: Using ISO/IEC 29110 to Harness Process Improvement in Very Small Entities. 225-235
Antònia Mas Picahaco, Antoni Lluís Mesquida: A Software Tool to Support the Integrated Management of Software Projects in Mature SMEs. 236-246
Fergal McCaffery, Valentine Casey, Martin McHugh: How Can Software SMEs Become Medical Device Software SMEs. 247-258
Part 2 / SPI and Innovation
Kouichi Kishida: Towards Innovative Software Projects - Creating Environments Supporting Innovation and Improvement. 259-267
Richard Messnarz, Miklós Biró, Sonja Koinig, Michael Reiner, Romana Vajde Horvat, Damjan Ekert: The Future of SPI Knowledge and Networking in Europe - A Vision. 268-277
Andreas Riel: Innovation Managers 2.0: Which Competencies? 278-289
Part 3 / SPI and Functional Safety
Ovi Bachmann, Bernhardt Messner, Richard Messnarz: Adapting the FMEA for Safety Critical Design Processes. 290-297
Richard Messnarz, Ivan Sokic, Stephan Habel, Frank König, Ovi Bachmann: Extending Automotive SPICE to Cover Functional Safety Requirements and a Safety Architecture. 298-307



