ENTER 2011: Innsbruck, Austria

1 / Recommender Systems I

• María Teresa Linaza, Amaia Agirregoikoa, Ander García, Jose Ignacio Torres, Kepa Aranburu:
  Image-based Travel Recommender System for small tourist destinations. 1-12
  
• Michael Schumacher, Jean-Pierre Rey:
  Recommender systems for dynamic packaging of tourism services. 13-23
  
• Yohei Kurata:
  CT-Planner2: More Flexible and Interactive Assistance for Day Tour Planning. 25-37
  

2 / Recommender Systems II

• Joan Borràs, Joan de la Flor, Yolanda Pérez, Antonio Moreno, Aïda Valls, David Isern, Alicia Orellana, Antonio Russo, Salvador Anton Clavé:
  SigTur/E-Destination: A System for the Management of Complex Tourist Regions. 39-50
  
• Ago Luberg, Tanel Tammet, Priit Järv:
  Smart City: A Rule-based Tourist Recommendation System. 51-62
  
• Markus Zanker, Wolfram Höpken, Matthias Fuchs:
  Exploiting Feedback from Users of innsbruck.mobile for Personalization. 63-74
  

3 / Website Quality and Analysis

• Teresa Zangerl, Carina Gattringer, Aleksander Groth, Peter Mirski:
  Silver Surfers & eTourism: Web Usability and Testing Methods for the Generation 50plus. 75-87
  
• Lina Zhong, Bihu Wu, Daniel Leung:
  Progress of attraction websites in Mainland China: From 2005 to 2010. 89-100
  
• Elena Marchiori, Davide Eynard, Alessandro Inversini, Lorenzo Cantoni, Francesco Cerretti:
  Harvesting Online Contents: An Analysis of Hotel Reviews Websites. 101-112
  

4 / User Generated Content and eWOM

• Aya Ishino, Hidetsugu Nanba, Toshiyuki Takezawa:
  Automatic Compilation of an Online Travel Portal from Automatically Extracted Travel Blog Entries. 113-124
  
• Silvia De Ascaniis, Sara Greco Morasso:
  When tourists give their reasons on the web: The argumentative significance of tourism related UGC. 125-137
  
• Crystal Ip, Catherine Cheung, Rob Law, Norman Au:
  Travel Preferences of Overseas Destinations by Mainland Chinese Online Users. 139-150
  
• Sara Fedele, Silvia De Ascaniis, Lorenzo Cantoni:
  Destination Marketing and Users' Appraisal: Looking for the reasons why tourists like a destination. 151-163
  
• Astrid Dickinger, Clemens Költringer, Wolfgang Körbitz:
  Comparing Online Destination Image with Conventional Image Measurement - The Case of Tallinn. 165-177
  

5 / Mobile Technology and Services

• Carlos Lamsfus, Aurkene Alzua, David Martin, Tim Smithers:
  An Evaluation of a Contextual Computing Approach to Visitor Information Systems. 179-190
  
• David Martin, Aurkene Alzua, Carlos Lamsfus:
  A Contextual Geofencing Mobile Tourism Service. 191-202
  
• António Coelho, Leonel Dias:
  A Mobile Advertising Platform for eTourism. 203-214
  
• Michael Canadi, Wolfram Höpken, Matthias Fuchs:
  Virtualisation of Customer Cards with 2D Codes. 215-227
  

6 / Hospitality Applications

• Daniel Leung, Hee Andy Lee, Rob Law:
  Adopting Web 2.0 technologies on chain and independent hotel websites: A case study of hotels in Hong Kong. 229-240
  
• Lorenzo Cantoni, Marco Faré, Alessandro Inversini, Vittoria Passini:
  Hotel Websites and Booking Engines: A Challenging Relationship. 241-252
  
• Wai Mun Lim:
  Web Marketing Features of UK Rural Hospitality Businesses. 253-264
  

7 / Technology Acceptance and Impact

• Christian Maurer, Veronika Lutz:
  The Impact of Digital Divide on Global Tourism: Strategic Implications of Overcoming Communication Gaps Caused by Digital Inequalities. 265-277
  
• Iis Tussyadiah, Florian Zach:
  The Influence of Technology on Geographic Cognition and Tourism Experience. 279-291
  
• Wei Liu, Lina Zhong, Crystal Ip, Daniel Leung:
  An analysis of research on tourism information technology: The case of ENTER proceedings. 293-304
  
• Mohamed Abou-Shouk:
  Factor Analysis of E-commerce Adoption Benefits: A Case of Egyptian Travel Agents. 305-317
  
• Zigor Salvador, Aurkene Alzua, Alberto Lafuente, Mikel Larrea:
  Publish/Subscribe Systems in Tourism. 319-330
  

8 / Web 2.0 and Online Magazines

• Giacomo Del Chiappa:
  Trustworthiness of Travel 2.0 applications and their influence on tourist behaviour: an empirical investigation in Italy. 331-342
  
• Zheng Xiang:
  Dynamic Social Media in Online Travel Information Search: A Preliminary Analysis. 343-353
  
• Giulio Lizzi, Lorenzo Cantoni, Alessandro Inversini:
  When a Magazine Goes Online: A Case Study in the Tourism Field. 355-366
  

9 / Destination Management Organization and Destination Counseling

• Ander García, María Teresa Linaza, Josu Perez, Isabel Torre:
  Mobile hybrid networks for tourist service provision in small Destination Management Organizations. 367-378
  
• Luisa Mich, Nadzeya Kiyavitskaya:
  Mapping the Web Presences of Tourism Destinations: An Analysis of the European Countries. 379-390
  
• Susanne Schmidt-Rauch, Michael Fux, Gerhard Schwabe:
  Tourist Office Counselling Service. 391-402
  

10 / Knowledge-based Systems and Technology Solutions

• James Scicluna, Nathalie Steinmetz:
  Modelling e-Tourism Services and Bundles. 403-415
  
• Wolfram Höpken, Matthias Fuchs, Dimitri Keil, Maria Lexhagen:
  The knowledge destination - a customer information-based destination management information system. 417-429
  
• Anita Zehrer, Birgit Frischhut:
  TTR Tirol Tourism Research - A Knowledge Management Platform for the Tourism Industry. 431-441
  

11 / Social Media I

• Cody Morris Paris:
  Understanding the Statusphere and Blogosphere: An Analysis of Virtual Backpacker Spaces. 443-455
  
• Wee-Kheng Tan, Yu-Chung Chang:
  Credibility Assessment Model of Travel Information Sources: An Exploratory Study on Travel Blogs. 457-469
  
• Roberta Milano, Rodolfo Baggio, Robert Piattelli:
  The effects of online social media on tourism websites. 471-483
  
• Christian Maurer, Rona Wiegmann:
  Effectiveness of Advertising on Social Network Sites: A Case Study on Facebook. 485-498
  

12 / Social Media II

• Christian Maurer, Sabrina Schaich:
  Online Customer Reviews Used as Complaint Management Tool. 499-511
  
• Manuela Pulvirenti, Timothy Jung:
  Impact of Perceived Benefits of Social Media Networks on Web Quality and E-satisfaction. 513-524
  
• Kyung Hyan Yoo, Ulrike Gretzel, Florian Zach:
  Travel Opinion Leaders and Seekers. 525-535
  

13 / Marketing, Distributing and Consumer Trust

• Juho Pesonen:
  Tourism Marketing in Facebook: Comparing Rural Tourism SME's and Larger Tourism Companies in Finland. 537-546
  
• Kate Varini, Miriam Scaglione, Roland Schegg:
  Distribution channel and efficiency: An Analytic Hierarchy Process approach. 547-558
  
• Nicolas Grégori, Roberto Daniele:
  Affiliate Marketing in Tourism: Determinants of Consumers' Trust. 559-571
  

14 / Personality, Tourist Behavior and Sensory Experience

• Rosanna Leung, Jia Rong, Gang Li, Rob Law:
  An Analysis on Human Personality and Hotel Web Design: a Kohonen Network Approach. 573-585
  
• Dev Jani, Jun-Ho Jang, Yeong-Hyeon Hwang:
  Personality and Tourists' Internet Behaviour. 587-598
  
• Phuong Phung, Dimitrios Buhalis:
  Travel Enjoyment and Website Sensory Features. 599-610
  

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