Ulrike Gretzel, Rob Law, Matthias Fuchs (Eds.):
Information and Communication Technologies in Tourism, ENTER 2010, Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010.
Springer Vienna 2010, ISBN 978-3-211-99406-1
Wai Mun Lim: Factor Analysis of Variables Affecting e-Marketing Adoption by UK Independent Hotels.
39-50
Juho Pesonen, Outi-Maaria Palo-oja: Comparing Internet commerce adoption between the Finnish and the European independent accommodation companies.
51-62
Sudipta K. Sarkar, Pradip K. Sarkar: Use of Internet Applications & Tools by Health Tourism Agents in Malaysia: An Exploratory Study.
63-74
Tracking Technologies in Tourism Research, Management & Planning
Antonio P. Russo, Salvador Anton Clave, Noam Shoval: Advanced Visitor Tracking Analysis in Practice: Explorations in the PortAventura Theme Park and Insights for a Future Research Agenda.
159-170
Noam Shoval: Monitoring and Managing Visitors Flows in Destinations using Aggregative GPS Data.
171-183
Norman Au, Rob Law, Dimitrios Buhalis: The Impact of Culture on eComplaints: Evidence from Chinese Consumers in Hospitality Organisations.
285-296
Jingxian Jiang, Ulrike Gretzel, Rob Law: Do Negative Experiences Always Lead to Dissatisfaction? - Testing Attribution Theory in the Context of Online Travel Reviews.
297-308
Online Reputation
Tao Yang, Davide Bolchini: Quantifying Brand Values Perception in Destination Websites: a Design Requirements Perspective.
309-320
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