5. EC-Web 2004:
Databases and EC Applications
Service-Oriented e-Commerce Applications
Electronic Negotiation Systems
Security and Trust in e-Commerce
Techniques for B2B e-Commerce
Negotiation Strategies and Protocols
Modeling of e-Commerce Applications
e-Retailing and Web Site Design
, Osmar R. Zaïane
: Combining Usage, Content, and Structure Data to Improve Web Site Recommendation.
: The Role of Electronic Commerce in Determining Desirable Customer Relationship Outcomes.
: Value Based Management and Strategic Planning in e-Business.