CENTERIS 2010: Viana do Castelo, Portugal
João Eduardo Quintela Varajão, Maria Manuela Cruz-Cunha, Goran D. Putnik, António Trigo (Eds.): ENTERprise Information Systems - International Conference, CENTERIS 2010, Viana do Castelo, Portugal, October 20-22, 2010, Proceedings, Part I. Springer 2010 Communications in Computer and Information Science 109 ISBN 978-3-642-16401-9
Part 1 / Knowledge Society
Rinaldo C. Michelini, Roberto P. Razzoli: The Mankind Growth Consistency: Outlook on Extant Political Settings. 1-10
Rinaldo C. Michelini, Roberto P. Razzoli: The Mankind Growth Consistency: Outlook on Yet-to-Be Political Sceneries. 11-20
Andrew S. Targowski: From Data to Wisdom in the Global and Civilizational Context the Cognitive Perspective. 21-30
Jonatan Jelen, Kaleem Kamboj, Marko Kolakovic: A New Role for Design and Design Managers in the 'Organizational Design' of High Social Value-Creative Business Models. 31-41
Antonio José Balloni, Paulo Henrique de Souza Bermejo: Governance, Sociotechnical Systems and Knowledge Society: Challenges and Reflections. 42-51
Part 2 / EIS Design, Implementation and Impact

Malihe Tabatabaie, Fiona A. C. Polack, Richard F. Paige: Evaluating Goal-Oriented Analysis in the Domain of Enterprise Information Systems. 62-70
Carlos Páscoa, João Soares, José M. Tribolet: Definition of the Model of Automatic Calculation of Flight Time Cost of the Portuguese Air Force Weapon Systems. 81-90
Carlos Páscoa, António Alves, José M. Tribolet: EX-ANTE and EX-POST Model Development and Monitoring of the Portuguese Air Force Effort Regime. 91-100
Nuno Castela, Paulo Dias, Marielba Zacarias, José M. Tribolet: MAPA: Monitoring and Annotation of Processes and Activities. 101-110
Fernando Flores, Manuel Mora, Francisco Álvarez, Laura Garza, Héctor Durán: Towards a Systematic Service-oriented Requirements Engineering Process (S-SoRE). 111-120
Part 3 / EIS Adoption
Andrée-Anne Lemieux, Robert Pellerin, Adnène Hajji, Pierre-Majorique Léger, Gilbert Babin: Analysing a Segmentation Pricing Strategy for ERP Systems under Diffusion Patterns. 121-130
Jorge Duque, João Varajão, Vitor Filipe, Maria Manuela Cruz-Cunha: Customer Relationship Management Systems - Reasons Why Many Municipalities Do Not Have Them. 131-137
Carmen de Pablos, David López: The Adoption of Open Source Systems in Public Administrations. 138-146
Elsa Fontainha: The Determinants of ERP, SCM and CRM Systems in European Firms. 147-150
Klara Antlova: Critical Success Factors for the Implementation of ICT Projects. 151-157
Stephen Burgess: The Small Business Web Presence: Use of Third Party Portals in Australia. 158-167
Paulo Andrade, Bráulio Alturas, Tiago Oliveira: Electronic Procurement: Dealing with Supplier Adoption. 168-179
Ricardo Almeida, Miguel Teixeira: Evaluating the Success of ERP Systems' Implementation: A Study about Portugal. 180-190
Part 4 / EIS Applications
Vladimír Modrák, Peter Knuth, Peter Sebej: Adoption of RFID Technology in Warehouse Management. 199-208
Michal Laclavik, Martin Seleng, Stefan Dlugolinsky, Emil Gatial, Ladislav Hluchý: Tools for Email Based Recommendation in Enterprise. 209-218
Pedro Sá Silva, Jorge Pinto, João Varajão, António Trigo, Maria Manuela Cruz-Cunha, Isabel Bentes, Humberto Varum, Jitendra Agarwal: Simulation in Information Systems: Potential of the Vulnerability Theory. 219-229
Luís Ferreira, Goran D. Putnik, Maria Manuela Cruz-Cunha: Disclosing the Tourism Dynamic Packages. 230-240
Ethel Mokotoff, Estefanía García, Joaquín Pérez: Multicriteria Decision Making on Natural Resources Planning. 241-250
Ma Victoria de la Fuente, Lorenzo Ros: What to Do with Rejected Loads in the Agri-Food Chain. 251-260
Pavol Semanco, Vladimír Modrák: On-Line Synchronization of Shop Floor Documentation Using RFID Technology. 261-269
N. O. Fernandes, Sílvio do Carmo Silva: A Simulation Study of Workload Accounting Methods for WLC. 270-278
Guido van Heck, Jan van den Berg, Mohsen Davarynejad, Ron van Duin, Björn Roskott: Improving Inventory Management Performance Using a Process-Oriented Measurement Framework. 279-288
Artur Sancho Marques, José Figueiredo: An Approach to Decentralizing Search, Using Stigmergic Hyperlinks. 289-298
Olga Fedotova, Paulo Cruz, Helena Alvelos, Leonor Teixeira: A Framework for Innovation: Application in a Business Development Software Company. 299-308
Nuno F. Rodrigues, João L. Vilaça: Identifying Clones in Functional Programs for Refactoring. 309-317
Alcínia Zita Sampaio, Miguel M. Ferreira, Daniel P. Rosário: Management System Integration Supported on Virtual Reality Technology: The Building Lighting Devices. 318-327
Rui Pedro Marques, Carlos Santos, Henrique Santos: Automation of the Approval and Control Process of Documents. 328-337
Part 5 / IT/IS Management
João Varajão, Luís Amaral, Ricardo Colomo Palacios, Jorge Gouveia: A Framework for the Analysis of the Potential Performance of Chief Information Officers. 338-345
José Domingo Carrillo Verdún, Alberto J. Arroyo Jávega: IT Governance in Family Owned Enterprises: A Spanish Approach. 346-355
Bill R. Brocato, Jonatan Jelen, Thomas Schmidt, Stuart Gold: A Postmodern Resolution to Leadership Conceptual Ambiguities. 356-373
Sana Guetat, Salem Ben Dhaou Dakhli: The Complementary Roles of Information Systems and Knowledge Management Systems: A Framework Based on Popper's Three Worlds Theory. 374-384
Lerina Aversano, Fiammetta Marulli, Maria Tortorella: Recovering Traceability Links between Business Activities and Software Components. 385-394
José Sousa: Using Emergent Information Flow Patterns of Organization Ecosystem for Information System Management. 395-402
Mahmoud Amer, Jorge Marx Gómez: Using Electronic Services Quality Metrics as an Enabler of Business-IT Strategy Alignment. 403-412
Lama Balloul, Jorge Marx Gómez: Interface Life Cycle Management for Legacy System Landscape. 413-420
Fernando Belfo: Influence of Incentive Policy in Strategic Alignment of Information Technology and Business. 421-430
Olga Lucía Giraldo, Andrea Herrera, Juan Erasmo Gómez: IT Governance State of Art at Enterprises in the Colombian Pharmaceutical Industry. 431-440
Félix Cuadrado, Rodrigo García-Carmona, Álvaro Navas, Juan C. Dueñas: A Change Execution System for Enterprise Services with Compensation Support. 441-450



